Latest Insights & Updates
Tips, tricks, and guides on managing business contacts at scale.
3 Steps to Finding Your Ideal Customer
Here are 3 steps to use when identifying your ideal customer, an essential part of any CRM strategy.
5 Ways to Use Your Connections to Outsource Tasks
Learn how to effectively manage your business by outsourcing tasks. Save time and focus on what's truly important for your success.
Workplace Hack: Set Individual Improvement Goals
Is your team running on autopilot? Jolt them out of their boredom by asking everyone to choose one improvement they’d like to make to their working lives. It mi...
Why Inbox 0 Is a Joke (and How to Deal)
Think you need a productivity hack to deal with your ballooning inbox? Here are four to help!
10 Things Every Manager Should Know About Team Collaboration
Master the art of team collaboration. Learn 10 proven strategies to enhance efficiency, troubleshoot, and foster innovation within your team.
Workplace Hack: Make Daily Recess Mandatory
One of the simplest ways to make your team more productive is to stop them from working. It might sound counterintuitive, but it’s true: taking a short break in...
How to Kick Some Serious Butt with Traditional and Social CRM
See if this scenario sounds familiar: your customer relationship management has been working its butt off to send out direct marketing campaigns, calling custom...
CRM Secrets to Winning Back Customers After You’ve Screwed Up
Here are five CRM secrets that you can use to win back lost customers, even if losing them was your fault.
Workplace Hack: Keep On Learning
Continuous learning is a fact of life, so build it into your workplace culture too. Switching to a learning activity for an hour or two not only has the ob...